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Custom AI Voice Agents - Human-Like Phone Automation | MarketWiz
AI Voice Agents

We Build AI Voice Agents That Sound Human & Convert Leads 24/7

Stop losing leads to slow response times and inconsistent qualification. We build custom AI voice agents that answer every call in <600ms, qualify leads using your exact process, handle objections, and transfer to your teamβ€”all while sounding completely human. Built on enterprise-grade infrastructure for the fastest, most natural conversations possible.

πŸ€– Sounds 100% Human ⚑ Sub-1-Second Response πŸ“ž 24/7 Availability 🎯 Custom Qualification Logic πŸ”— CRM Integration

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Tell us about your business and we'll show you exactly what we can build.

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πŸŽ™οΈ Try It Now

Talk to Marissa - Our AI Sales Agent

Experience the future of lead qualification. Call Marissa directly and she'll answer in under 1 second, qualify you just like a real lead, handle objections, and demonstrate our AI voice technology.

Marissa - AI Sales Consultant

Available 24/7 β€’ Sub-1-Second Response β€’ Natural Conversation

Call Marissa Now: (910) 601-2938

πŸ’‘ Tip: Tell Marissa you're interested in AI voice agents and see how she qualifies you!

The Problem Killing Your Conversions

❌ Traditional Phone Handling

  • Average response time: 47 hours
  • 78% of leads go to first responder (you're losing them)
  • Inconsistent qualification between staff members
  • Missed calls during off-hours, lunch, weekends
  • Staff turnover = lost training investment
  • High cost: $40K-$60K/year per receptionist
  • No call tracking or performance analytics
  • Can't scale without hiring more people

Result: 60-80% lead loss

βœ… AI Voice Agents (Our Solution)

  • Response time: <600 milliseconds
  • Answer 100% of calls, 24/7/365
  • Perfect consistencyβ€”same qualification every time
  • Never misses a call or takes a sick day
  • One-time training, permanent retention
  • Cost: $2,997-$7,997 setup + ~$300-800/month
  • Full analytics on every call and lead
  • Infinite scalabilityβ€”handles 1 or 1,000 calls

Result: 95%+ capture rate

Real Client Success Story

How we built a commercial real estate AI agent that qualifies leads 24/7

CRE

Midwest Commercial Property Group

Commercial Real Estate - Industrial/Office Flex Space

The Challenge: This commercial property management company manages multiple properties with leads coming from Facebook Marketplace and Craigslist. They needed to:

  • Qualify leads instantly (business type, square footage, budget)
  • Filter out prohibited uses (retail, auto repair) before wasting broker time
  • Handle price objections using "go negative" sales technique
  • Transfer qualified leads to property specialist for tour booking
  • Capture callback info when specialist unavailable
  • Sound completely human and conversational

What We Built:

  • Enterprise-grade voice AI infrastructure
  • Advanced 70B-parameter language model for sophisticated objection handling
  • Ultra-low latency voice synthesis (sub-200ms response)
  • Real-time speech recognition with noise filtering
  • 7,800-token optimized conversation framework with "go negative" technique
  • Three-question qualification sequence
  • Smart disqualification logic (retail, budget, prohibited uses)
  • Warm transfer protocol to broker with context
  • Total end-to-end latency: <1 second (feels instant)

Technical Specifications:

Performance Metrics

  • Response time: 600-1050ms (feels instant)
  • Interruption handling: 200ms detection
  • Natural speech with fillers ("um", "you know")
  • Handles background noise gracefully
  • Energy matching (excited/cautious callers)
  • No robotic tellsβ€”passes Turing test

Business Logic

  • Asks one question at a time
  • Qualifies on: use, SF, budget
  • "Go negative" on price objections
  • Disqualifies prohibited uses politely
  • Transfers with warm handoff + context
  • Captures callback if transfer fails
100%
Calls answered
<1s
Response time
70%+
Transfer success rate
$0.75
Cost per qualified call

Why This Works for Commercial Real Estate (and Your Business)

This AI agent doesn't just answer the phoneβ€”it executes a sophisticated sales process. The "go negative" technique (when prospects object on price, the agent suggests the property might NOT be right for them) reverses psychology and makes THEM defend their interest. This advanced objection handling requires a 70B parameter modelβ€”smaller models can't handle the nuance. We build this level of sophistication into every agent, customized for your exact sales process.

What We Build Into Every AI Agent

Full-stack custom development on enterprise infrastructure

🎯

Custom Qualification Logic

We map your exact qualification process into AI decision trees. Every question, every disqualification criterion.

πŸ—£οΈ

Conversational Design

Natural speech patterns, interruption handling, energy matching, appropriate fillersβ€”sounds completely human.

⚑

Speed Optimization

Sub-1-second response times using Groq (fastest LLM inference) + Cartesia (fastest TTS) + Deepgram (fastest STT).

🧠

Advanced Objection Handling

Sophisticated techniques like "go negative", reframing, pattern interruptsβ€”not generic chatbot responses.

πŸ“ž

Transfer & Routing

Warm transfers with context, department routing, voicemail detection, callback scheduling if unavailable.

πŸ”—

CRM Integration

Push leads to your CRM automatically. Structured data extraction: name, phone, needs, qualification status.

πŸ“Š

Analytics Dashboard

Track every call: duration, outcome, transfer success, objections raised, qualification accuracy.

πŸ”„

Continuous Optimization

We monitor performance and refine prompts, test A/B variations, improve conversion rates over time.

Our Technology Approach

Enterprise-grade infrastructure optimized for speed, quality, and natural conversation

πŸš€ Voice AI Platform

Industry-leading voice infrastructure with full control over every component. Best-in-class latency optimization and production-grade reliability.

Why: Sub-second time-to-first-token, perfect interruption handling, enterprise SLA.

⚑ Advanced Language Models

70B-parameter models for sophisticated conversation. Handles complex objection techniques, multi-turn dialogue, and nuanced sales processes.

Why: 6-10x faster inference than standard models. Better at advanced sales techniques. Sub-300ms response.

πŸŽ™οΈ Natural Voice Synthesis

Ultra-low latency text-to-speech (100-200ms) with completely natural voices. No robotic artifacts or uncanny valley.

Why: Passes as human voice. Industry-leading latency. Emotional expressiveness and clarity.

🎧 Real-Time Transcription

High-accuracy speech-to-text with smart endpointing, noise filtering, and 95%+ accuracy even with accents.

Why: Critical for sub-1s total latency. Handles background noise and speech patterns naturally.

πŸ”§ Custom Optimization

We tune every parameter: response temperature, token limits, interruption sensitivity, endpointing, backchannel responses.

Why: Default settings don't cut it. Every 100ms matters. Optimized to your specific use case.

πŸ“ˆ Performance Analytics

Track latency, costs, conversion rates, call patterns. A/B test variations. Continuous improvement based on data.

Why: AI agents need ongoing optimization. We measure everything and iterate systematically.

Perfect For These Industries

We've built AI voice agents across dozens of verticals

🏒 Real Estate & Property

Residential sales, commercial leasing, property management, vacation rentals, real estate investing.

Use Case: Qualify leads, schedule tours, answer property questions, handle objections.

πŸ₯ Healthcare & Medical

Doctor offices, dental practices, urgent care, medical spas, therapy practices, veterinary clinics.

Use Case: Schedule appointments, verify insurance, triage urgency, answer FAQs.

πŸ›‹οΈ Retail & Showrooms

Furniture stores, mattress stores, appliance retailers, home goods, electronics stores, showrooms.

Use Case: Answer product questions, check inventory, schedule visits, provide pricing.

πŸ”§ Home Services

HVAC, plumbing, electrical, roofing, landscaping, contractors, pool service, pest control.

Use Case: Qualify jobs, schedule estimates, provide pricing, emergency triage.

βš–οΈ Professional Services

Law firms, accounting, consulting, financial advisors, insurance agencies, recruiting firms.

Use Case: Screen potential clients, book consultations, gather case details.

πŸš— Automotive

Car dealerships, auto repair shops, detailing, towing, mobile mechanics, RV sales.

Use Case: Qualify buyers, schedule test drives, book service appointments.

πŸ’Ό B2B Services

Software sales, manufacturing, wholesale, logistics, commercial services, enterprise sales.

Use Case: Qualify inbound leads, route to sales reps, schedule demos.

🏨 Hospitality

Hotels, restaurants, event venues, catering, food delivery, vacation rentals.

Use Case: Take reservations, answer menu questions, handle bookings.

πŸŽ“ Education

Private schools, tutoring, online courses, trade schools, coaching, training programs.

Use Case: Qualify students, schedule tours, answer program questions.

πŸ’ͺ Fitness & Wellness

Gyms, personal trainers, yoga studios, massage therapy, nutrition coaching, med spas.

Use Case: Book sessions, answer membership questions, handle cancellations.

The Build Process: Discovery to Deployment

1

Discovery Call

We analyze your call flow, qualification criteria, objections, CRM, and business goals.

2

Prompt Engineering

Build custom 5,000-10,000 token prompt with your exact logic, tone, and sales techniques.

3

Technical Setup

Configure Vapi, Groq, voice, transcription. Optimize every setting for sub-1s latency.

4

Testing & Iteration

50+ test scenarios. Handle edge cases. A/B test responses. Refine until perfect.

5

Integration & Launch

Connect phone number, CRM, transfer protocols, analytics. Go live with monitoring.

Timeline: 2-3 weeks from kickoff to live

Rush deployment available for additional fee

Pricing & Packages

One-time build + ongoing infrastructure costs

Basic Agent

$2,997

One-time setup fee

  • Single agent for one use case
  • Basic qualification flow (3-5 questions)
  • Standard voice (Cartesia or ElevenLabs)
  • Transfer to single number
  • Email notifications
  • 2 weeks delivery
  • 30 days post-launch support

+ Infrastructure: ~$300-500/month

(Vapi platform, LLM, TTS, STT, phone number)

Get Started

Enterprise Solution

Custom

Starting at $7,997

  • Multiple agents (sales, support, routing)
  • Complex decision trees & workflows
  • Custom voice cloning
  • Advanced transfer logic
  • Full CRM/API integration
  • Real-time Slack/email alerts
  • Custom analytics & reporting
  • Dedicated account manager
  • Priority support & SLA
  • Ongoing optimization

+ Infrastructure: Custom pricing

Contact Sales

What's Included in Infrastructure Costs?

Voice platform fees ($0.05/min), language model inference (~$0.005/call), voice synthesis (~$0.20/call), speech transcription (~$0.04/call), phone number ($2/mo), monitoring tools. Actual costs scale with call volume.

ROI: The Math That Matters

❌ Hiring Staff

  • πŸ’° Receptionist: $35K-45K/year
  • πŸ’° Sales rep: $50K-70K/year
  • πŸ’° Benefits (30%): +$10K-20K
  • πŸ’° Training: 2-3 months
  • πŸ’° Turnover risk: Every 18-24 months
  • πŸ’° Tools & equipment: $3K-5K
  • πŸ• Works 8 hours/day (160 hrs/month)
  • πŸ• Sick days, vacations, breaks

$50K-90K/year

βœ… AI Voice Agent

  • βœ… Setup: $2,997-7,997 (one-time)
  • βœ… Infrastructure: $300-800/month
  • βœ… Training: Already done (included in setup)
  • βœ… Turnover: Zero (permanent)
  • βœ… Equipment: None needed
  • βœ… Consistency: Perfect every time
  • πŸ• Works 24/7/365 (720 hrs/month)
  • πŸ• No sick days, ever

$7K-17K Year 1
$4K-10K/year after

πŸ“Š The Real ROI

  • πŸ’‘ Cost savings: $40K-80K/year
  • πŸ’‘ Capture rate: 95% vs 40% (2.4x more leads)
  • πŸ’‘ Response time: Sub-1s vs 47 hours
  • πŸ’‘ No training costs or turnover losses
  • πŸ’‘ 4.5x more coverage (24/7 vs 8hr)
  • πŸ’‘ Perfect consistency = higher conversions
  • πŸ’‘ Scales infinitely at same cost

Pays for itself in
1-2 months

78%
Buy from first responder
7x
Higher conversion if respond in 1 hour vs 24 hours
$0.75
Cost per qualified call (vs $35-50 with staff)
100%
Call answer rate (vs 60-70% with staff)

Frequently Asked Questions

How realistic do these AI agents actually sound?

They pass the Turing test. Using Cartesia Sonic 3 or ElevenLabs Turbo v2.5, the voices are indistinguishable from human. We add natural speech patterns (fillers like "um", "you know"), handle interruptions gracefully, and match caller energy. Most callers don't realize they're talking to AI.

We can provide demo calls so you can hear for yourself. The key difference vs cheap AI: we use enterprise-grade TTS and careful prompt engineering for natural conversation flow.

What's the total response time from when someone calls?

Sub-1-second total latency from call pickup to first word spoken. Our optimized stack:

  • Speech-to-text: 150-200ms
  • Language model processing: 200-400ms
  • Voice synthesis: 100-150ms
  • Total: 450-750ms average

This is 3-4x faster than standard systems and feels instant to callers. For comparison, a human receptionist typically takes 2-3 seconds to process and respond.

Can callers interrupt the AI or does it just keep talking?

Yes, interruption handling is critical and fully supported. We configure 200ms interruption detectionβ€”as soon as the caller starts speaking, the AI stops immediately. After the caller finishes, the AI naturally resumes or adjusts based on what was said.

This creates natural back-and-forth conversation. Bad AI agents just talk over people or have awkward pauses. Ours feels like talking to a real person who actually listens.

How do you handle objections and complex sales situations?

This is where we differentiate from basic chatbots. We use large-scale language models (70B+ parameters) capable of sophisticated techniques like:

  • "Go negative" (suggest the product might NOT be right, reversing psychology)
  • Pattern interrupts
  • Reframing and value anchoring
  • Future pacing ("Imagine 6 months from now...")
  • Handling multi-layered objections

We train the AI on your specific objection handling scripts. It doesn't just give generic responsesβ€”it executes your proven sales process.

What CRMs and systems can you integrate with?

We integrate with virtually any CRM via:

  • Direct integrations: Salesforce, HubSpot, Zoho, Pipedrive, GoHighLevel, Close
  • Zapier/Make.com: 5,000+ apps
  • Webhooks: Custom API endpoints
  • Google Sheets: Simple data capture

The AI extracts structured data (name, phone, qualification status, needs) and pushes it to your system in real-time. You see new leads appear instantly with full call context and recording.

What happens when the AI doesn't know how to answer something?

We program fallback behaviors:

  1. If question is within scope but AI is uncertain: "That's a great question. Let me connect you with [specialist] who can give you the exact details."
  2. If completely off-topic: "I'm not sure about that, but I can have [person] call you back. What's the best number?"
  3. If technical issue: "I'm having trouble hearing you. Can you call back or should I have someone reach out?"

The AI never makes up answers. It transfers or captures callback info gracefully.

How long does it take to build and deploy?

Basic Agent: 2 weeks from kickoff to live

  • Week 1: Discovery, prompt engineering, initial build
  • Week 2: Testing, refinement, integration, launch

Professional/Enterprise: 2-3 weeks depending on complexity

Rush deployment: Available for additional fee (can launch in 5-7 days)

After launch, we monitor closely for the first 50 calls and make optimizations as needed.

What are the ongoing infrastructure costs?

Infrastructure costs scale with call volume:

  • Voice platform: $0.05/min ($0.50 per 10-min call)
  • Language model: ~$0.005 per call (negligible)
  • Voice synthesis: ~$0.20 per call
  • Speech transcription: ~$0.04 per call
  • Phone number: $2/month

Example costs:

  • 100 calls/month (10 min avg): ~$75/month
  • 500 calls/month: ~$375/month
  • 1,000 calls/month: ~$750/month

For comparison: A staff member costs $3,500-6,000/month and only works 8 hours/day.

Can you clone my voice or use a specific voice?

Standard voices: Included in all packages. We have access to 20+ professional voice options with ultra-natural quality.

Custom voice cloning: Available in Enterprise package. We can clone your voice or a team member's voice for ultimate brand consistency. Requires:

  • 15-30 minutes of clean audio samples
  • Additional $1,500 setup fee
  • 2-3 days for voice training

Voice cloning makes the AI sound exactly like your actual receptionist or salesperson.

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Questions? Call us: (910) 601-2938