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custom sms agents

Custom AI SMS Agents - Instant Text Response & Lead Qualification | MarketWiz
AI SMS Agents

We Build AI SMS Agents That Respond Instantly & Convert Leads 24/7

Stop losing leads to slow text responses and missed opportunities. We build custom AI SMS agents that respond in <10 seconds, qualify leads using your exact process, handle objections, and schedule appointmentsβ€”all via text message, exactly how your customers prefer to communicate. Built on enterprise SMS infrastructure for instant, natural conversations.

πŸ’¬ Human-Like Conversations ⚑ Sub-10-Second Response πŸ“± 24/7 Text Availability 🎯 Custom Qualification Logic πŸ”— CRM Integration

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Tell us about your business and we'll show you exactly what we can build.

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πŸ“± Try It Now

Text Marissa - Our AI Sales Agent

Experience the future of SMS lead qualification. Text Marissa and she'll respond in under 10 seconds, qualify you just like a real lead, handle objections, and demonstrate our AI SMS technology.

Marissa - AI Sales Consultant

Available 24/7 β€’ Sub-10-Second Response β€’ Natural Text Conversations

Text Marissa Now: (910) 408-3069

πŸ’‘ Tip: Text "I need to generate more leads for my business" and watch how Marissa qualifies you!

Preview of Conversation:

Hi, I'm interested in AI SMS agents
You β€’ Now
Hey! Thanks for reaching out! 😊 I'm Marissa with MarketWiz. I'd love to learn more about your business and how AI SMS automation could help. What industry are you in?
Marissa β€’ Just now
πŸš€ Next-Level AI

Way Beyond Basic Auto-Responders

Our AI SMS agents don't just reactβ€”they proactively drive revenue. While competitors offer glorified chatbots that answer basic questions, we build intelligent sales agents that execute complex workflows, qualify aggressively, and close deals.

πŸ“ž

Proactive Cold Outreach

Our AI agents can initiate conversations with cold lists. They text prospects first, qualify them through natural dialogue, handle objections, and book appointmentsβ€”all automatically. It's like having a full sales team texting 24/7.

  • Text cold prospect lists automatically
  • Personalized outreach based on data
  • Multi-touch follow-up sequences
  • Handles responses and objections
  • Books qualified appointments
πŸ“…

Intelligent Calendar Management

Our agents read shared calendars in real-time, check availability across multiple team members, book appointments, send booking links, handle reschedules, and manage complex scheduling logic automatically.

  • Real-time calendar availability checking
  • Multi-person scheduling coordination
  • Automatic booking link generation
  • Reschedule & cancellation handling
  • Buffer time and prep time management
🎯

Full Sales Execution

These aren't receptionistsβ€”they're closers. Advanced objection handling, value proposition delivery, urgency creation, social proof deployment, and deal closing via text. They execute your complete sales process.

  • Advanced objection handling techniques
  • Multi-step qualification funnels
  • Urgency & scarcity deployment
  • Price anchoring & value stacking
  • Close for the appointment or sale

The Possibilities Are Endless

Payment collection via text. Lead nurture sequences that adapt based on responses. Multi-location coordination. Service area qualification with geo-targeting. Inventory checks and pricing updates. Appointment reminders with two-way confirmation. Post-sale follow-up and upsells. Review collection automation. The only limit is what your business needsβ€”we build it all custom for you.

Why Our AI SMS Agents Destroy the Competition

Most "AI SMS solutions" are templated chatbots with canned responses. We build custom-coded, enterprise-grade AI systems from scratch for your specific business.

❌ Generic AI SMS Tools (GoHighLevel, Zapier Bots, etc.)

  • Template-based: Pre-built workflows that don't fit your business
  • Dumb AI: Can't handle complex objections or multi-turn conversations
  • Slow responses: 20-60+ second delays (customers leave)
  • Robotic tone: Obvious bot language that kills trust
  • No customization: Can't modify core conversation logic
  • Limited context: Forgets previous messages, repeats itself
  • Basic triggers only: React to keywords, can't understand intent
  • No proactive outreach: Can't initiate cold conversations
  • Poor integration: Clunky connections to other tools
  • One-size-fits-all pricing: Pay monthly forever, no ownership

Result: 40-60% response rate, low conversions

βœ… MarketWiz Custom AI SMS Agents

  • 100% Custom-Coded: Built from scratch for YOUR exact business process
  • Latest AI Models: Claude Sonnet 4.5 / Opus 4.5 (Sept-Nov 2025) with 1M+ context window
  • Sub-10-second responses: Optimized infrastructure, feels instant
  • Human-like conversation: Natural language, contextual responses, personality
  • Fully customizable: We modify ANY part of the conversation logic
  • Perfect memory: Remembers entire conversation history, never repeats
  • Intent understanding: Comprehends nuance, sarcasm, complex questions
  • Proactive outreach: Initiates cold conversations, follow-ups, nurture
  • Deep integration: Direct API connections to your CRM, calendar, tools
  • You own it: One-time build fee, low monthly infrastructure costs

Result: 85-95% response rate, 3-4x higher conversions

The Technical Difference

⚑

Speed Optimization

We optimize every millisecond: streaming responses, intelligent caching, parallel processing. Generic tools just use default settings and hope for the best.

🧠

Prompt Engineering

We write 5,000-15,000 token custom prompts with your exact logic, edge cases, objection handling. Generic tools use 200-token templates.

πŸ”§

Continuous Refinement

We analyze every conversation, A/B test variations, optimize prompts monthly. Generic tools are "set it and forget it" (and wonder why they don't work).

The Problem Killing Your SMS Conversions

❌ Traditional SMS Handling

  • Average response time: 90+ minutes
  • 82% of customers expect reply within 10 minutes
  • Inconsistent responses between staff members
  • Missed texts during off-hours, weekends, holidays
  • Staff juggling texts while doing other work
  • No automated qualification or routing
  • Conversations get lost in personal phone
  • Can't track performance or optimize

Result: 70-85% lead loss

βœ… AI SMS Agents (Our Solution)

  • Response time: <10 seconds
  • Answer 100% of texts, 24/7/365
  • Perfect consistencyβ€”same qualification every time
  • Never misses a message or takes time off
  • Multi-conversation handling simultaneously
  • Automated qualification, routing, booking
  • Professional business number with full history
  • Complete analytics on every conversation

Result: 95%+ capture rate

Why SMS? The Numbers Don't Lie

98%
Open rate (vs 20% for email)
90s
Average time to read SMS
3-5x
Higher response rate than calls
64%
Prefer texting over calling

Customers Want to Text You

In 2024, SMS is the preferred communication channel for most customers under 50. They don't want to call and wait on hold. They want to text, get an instant response, and move on with their day. If you're not responding to texts in under 10 seconds, you're losing to competitors who are.

Real Client Success Story

How we built an AI SMS agent that books storage unit tours automatically

STG

Midwest Self-Storage Company

Self-Storage Facilities - Multiple Locations Across IL, WI, TX, OH

The Challenge: This self-storage operator manages 8 facilities with leads coming from Facebook Marketplace, Google, and their website. They needed to:

  • Respond to SMS inquiries instantly (24/7, including nights/weekends)
  • Qualify leads on unit size needed, budget, and move-in timeline
  • Answer common questions (pricing, availability, features, access hours)
  • Book tours automatically and send to property managers
  • Handle multiple conversations simultaneously across all properties
  • Maintain natural, friendly conversation tone

What We Built:

  • Enterprise SMS platform with dedicated business number
  • Advanced GPT-4 powered conversation engine
  • Sub-10-second response automation
  • Multi-property knowledge base (pricing, sizes, features for 8 locations)
  • Intelligent qualification flow (size, budget, timeline)
  • Automated tour booking with calendar integration
  • Smart escalation to human for complex questions
  • Complete conversation history and analytics dashboard
  • CRM integration for automatic lead capture

The SMS Conversation Flow:

Hi, do you have 10x10 units available?
Customer β€’ 3:47 AM
Hi! Yes, we have 10x10 climate-controlled units available at our Madison location. They're $125/month with 24/7 access. When are you looking to move in?
AI Agent β€’ 3:47 AM (8 seconds later)
Probably next week. Can I see it first?
Customer β€’ 3:48 AM
Absolutely! I can get you scheduled for a tour. What day works best for you - weekday or weekend?
AI Agent β€’ 3:48 AM (6 seconds later)
Saturday morning if possible
Customer β€’ 3:49 AM
Perfect! I have 9am, 10:30am, or 11:30am available this Saturday. Which time works for you?
AI Agent β€’ 3:49 AM (7 seconds later)
10:30 works
Customer β€’ 3:50 AM
Great! You're all set for Saturday at 10:30am. Can I get your name and the best phone number to reach you at?
AI Agent β€’ 3:50 AM (5 seconds later)
100%
Texts answered 24/7
<10s
Average response time
67%
Tour booking rate
$0.15
Cost per qualified conversation

Why This Works for Storage (and Your Business)

This AI agent doesn't just auto-replyβ€”it executes a complete sales conversation. It qualifies needs, handles objections about price, answers specific questions about each property, and books tours with natural back-and-forth dialogue. The agent was trained on 6 months of actual SMS conversations, pricing for all 8 properties, and common objections. It even knows when to escalate complex questions to a human. We build this level of intelligence into every SMS agent, customized for your exact business.

What We Build Into Every SMS Agent

Full-stack custom development on enterprise SMS infrastructure

🎯

Custom Qualification Logic

We map your exact qualification process into conversational SMS flows. Every question, every disqualification criterion.

πŸ’¬

Natural Conversation Design

Human-like texting patterns, appropriate emoji usage, natural pacing, context retentionβ€”feels like texting a real person.

⚑

Speed Optimization

Sub-10-second responses using GPT-4 Turbo or Claude with optimized prompts for SMS context and brevity.

🧠

Advanced Objection Handling

Sophisticated sales techniques adapted for SMS: reframing, value anchoring, social proofβ€”not generic bot responses.

πŸ“…

Appointment Booking

Direct calendar integration. The AI checks availability, books appointments, sends confirmations, handles reschedules.

πŸ”—

CRM Integration

Push leads to your CRM automatically. Structured data extraction: name, phone, needs, qualification status, full conversation.

πŸ“Š

Analytics Dashboard

Track every conversation: response rate, qualification rate, booking rate, common questions, conversion funnel.

πŸ”„

Human Handoff

Smart escalation when needed. Complex questions or qualified leads transfer to your team with full context.

Our Technology Approach

Enterprise-grade SMS infrastructure optimized for speed, intelligence, and natural conversation

πŸ“± Enterprise SMS Platform

Dedicated business number with full SMS/MMS support, delivery tracking, two-way messaging, and carrier-grade reliability.

Why: 99.9% uptime, instant delivery, professional appearance, complete message history.

🧠 Advanced Language Models

Claude Sonnet 4.5 and Opus 4.5 (released Sept-Nov 2025) for sophisticated conversation. The world's best coding models with 1M+ context window and 30+ hour autonomous operation capability.

Why: State-of-the-art reasoning and conversational AI. 77%+ accuracy on real-world tasks. Perfect memory across entire conversations.

⚑ Optimized for Speed

Sub-10-second response times through optimized prompts, streaming responses, and intelligent caching for common questions.

Why: Customers expect instant replies. Every second of delay reduces conversion rate.

πŸ“š Custom Knowledge Base

We train the AI on your specific business: pricing, services, policies, FAQs, objection handling, brand voice.

Why: Generic AI gives generic answers. Custom training = accurate, on-brand responses.

πŸ”§ Multi-Turn Conversations

Complete conversation memory, context switching, following up on previous messages, natural dialogue flow.

Why: Real conversations aren't single Q&A. The AI remembers what was said and builds on it.

πŸ“ˆ Continuous Learning

We analyze conversations, identify improvement areas, refine prompts, test variations, optimize conversion rates.

Why: SMS agents improve over time. We measure everything and iterate systematically.

Perfect For These Use Cases

We've built AI SMS agents for dozens of industries and scenarios

🏒 Lead Qualification

Instantly qualify inbound leads from ads, website forms, or marketplace listings. Ask the right questions, filter out tire-kickers, book appointments with qualified prospects.

Industries: Real estate, home services, professional services, B2B sales

πŸ“… Appointment Scheduling

Let customers book appointments via text. AI checks calendar availability, books the slot, sends confirmation, handles reschedules and cancellations automatically.

Industries: Healthcare, salons, fitness, auto service, home services

πŸ’¬ Customer Support

Answer FAQs instantly, provide order updates, handle simple requests, troubleshoot common issues, escalate complex cases to humans.

Industries: E-commerce, SaaS, retail, restaurants, hospitality

🏠 Property Inquiries

Handle rental inquiries, answer questions about listings, schedule property tours, collect application info, screen potential tenants.

Industries: Real estate, property management, vacation rentals, storage facilities

πŸ”” Notifications & Reminders

Send automated reminders, confirmations, updates. Handle two-way responses like "confirm", "reschedule", or questions about the appointment.

Industries: Healthcare, salons, automotive, home services, professional services

πŸ›’ E-Commerce Support

Answer product questions, track orders, handle returns/exchanges, provide sizing help, recommend products based on needs.

Industries: Online retail, dropshipping, subscription boxes, direct-to-consumer brands

πŸ₯ Patient Communication

Schedule appointments, answer billing questions, provide pre-appointment instructions, confirm insurance, handle prescription refills.

Industries: Medical practices, dental offices, therapy practices, urgent care

🍽️ Restaurant Reservations

Take reservations, answer menu questions, handle dietary restrictions, provide wait times, manage waitlists, send confirmations.

Industries: Restaurants, catering, event venues, food delivery

πŸŽ“ Student Enrollment

Answer program questions, provide pricing, schedule campus tours, collect application info, follow up with prospective students.

Industries: Private schools, online courses, tutoring, trade schools, coaching

The Build Process: Discovery to Deployment

1

Discovery Call

Analyze your SMS flow, qualification criteria, FAQs, objections, CRM, and business goals.

2

Conversation Design

Build custom conversation flows with your exact qualification logic, tone, and SMS style.

3

Technical Setup

Configure SMS platform, AI model, integrations. Optimize for sub-10s response.

4

Testing & Iteration

100+ test conversations. Handle edge cases. A/B test responses. Refine until perfect.

5

Integration & Launch

Connect business number, CRM, calendar, webhooks. Go live with monitoring.

Timeline: 1-2 weeks from kickoff to live

Rush deployment available for additional fee

Pricing & Packages

One-time build + affordable monthly infrastructure costs

Basic SMS Agent

$1,997

One-time setup fee

  • Single agent for one use case
  • Basic qualification flow (3-5 questions)
  • FAQ knowledge base (up to 20 Q&As)
  • Dedicated business SMS number
  • Email notifications for leads
  • 1-2 weeks delivery
  • 30 days post-launch support

+ Infrastructure: ~$150-300/month

(SMS platform, AI model, business number)

Get Started

Enterprise Solution

Custom

Starting at $5,997

  • Multiple SMS agents (sales, support, scheduling)
  • Complex conversation trees & workflows
  • Multi-location/multi-product support
  • Advanced calendar & booking logic
  • Full CRM/API integration
  • Real-time Slack/Teams alerts
  • Custom analytics & reporting
  • A/B testing & optimization
  • Dedicated account manager
  • Priority support & SLA

+ Infrastructure: Custom pricing

Contact Sales

What's Included in Infrastructure Costs?

SMS platform fees (~$0.015/message), AI model costs (~$0.002/conversation), business phone number ($15-30/mo), monitoring tools. Costs scale with message volume. Example: 1,000 messages/month = ~$200-300 total.

ROI: The Math That Matters

❌ Manual SMS Handling

  • πŸ’° Staff member handling texts: $35K-50K/year
  • πŸ’° Benefits (30%): +$10K-15K
  • πŸ’° Can only handle 1 conversation at a time
  • πŸ• Response time: 30-90+ minutes
  • πŸ• Works 8 hours/day (not 24/7)
  • πŸ• Sick days, vacations, breaks
  • πŸ“‰ Inconsistent responses
  • πŸ“‰ Conversations lost in personal phone

$45K-65K/year

βœ… AI SMS Agent

  • βœ… Setup: $1,997-5,997 (one-time)
  • βœ… Infrastructure: $150-500/month
  • βœ… Handles unlimited simultaneous conversations
  • βœ… Response time: <10 seconds
  • βœ… Works 24/7/365
  • βœ… No sick days, ever
  • βœ… Perfect consistency every time
  • βœ… Professional business number with full history

$3.8K-11.8K Year 1
$1.8K-6K/year after

πŸ“Š The Real ROI

  • πŸ’‘ Cost savings: $35K-60K/year
  • πŸ’‘ Capture rate: 95% vs 30% (3x+ more leads)
  • πŸ’‘ Response time: 10s vs 90 minutes
  • πŸ’‘ Handles 10+ conversations simultaneously
  • πŸ’‘ 3x more coverage (24/7 vs 8hr)
  • πŸ’‘ Perfect consistency = higher conversions
  • πŸ’‘ Complete conversation analytics

Pays for itself in
2-4 weeks

98%
SMS open rate (vs 20% email)
10s
Average response time (vs 90min manual)
$0.15
Cost per qualified conversation
24/7
Availability (never misses a lead)

Frequently Asked Questions

How natural do these AI SMS conversations feel?

They feel completely natural. We use advanced language models (GPT-4 or Claude) trained on millions of SMS conversations. The AI uses natural texting language, appropriate emojis, casual phrasing, and realistic pacing.

Most customers don't realize they're texting with AI. The key differences vs cheap SMS bots: we use sophisticated models, extensive custom training on your business, and natural conversation design principles.

What's the actual response time when someone texts?

Under 10 seconds from receiving the message to sending a response. Typical breakdown:

  • Message processing: 1-2 seconds
  • AI inference: 3-5 seconds
  • Message delivery: 1-2 seconds
  • Total: 5-9 seconds average

For comparison, manual SMS response times average 30-90 minutes. Even a 1-minute delay significantly reduces conversion rates.

Can the AI handle multiple conversations at once?

Yes, absolutely. The AI can handle unlimited simultaneous conversations. If 50 people text at the same time, all 50 get responses within 10 seconds. Each conversation maintains its own context and history.

This is a massive advantage over human staff who can only handle one text conversation at a time (and have to juggle it with phone calls and other work).

How does the AI handle objections and complex questions?

We train the AI on your specific objection handling scripts and FAQ database. The AI can:

  • Reframe objections (price, timing, alternatives)
  • Provide social proof and testimonials
  • Answer detailed product/service questions
  • Handle multi-turn clarifying questions
  • Escalate to human when truly needed

The AI doesn't just give generic responsesβ€”it executes your proven sales techniques adapted for SMS format.

What happens when the AI doesn't know the answer?

We program smart escalation:

  1. If the question is in the knowledge base but AI is uncertain: "Let me get you the exact details. Someone from our team will text you back within [timeframe]."
  2. If completely outside scope: "That's a great question. I'll have [specialist] text you back with those details. What's the best time to reach you?"
  3. For urgent/complex issues: Immediate notification to your team with full conversation context

The AI never makes up answers or provides inaccurate information.

What CRMs and systems can you integrate with?

We integrate with virtually any system via:

  • Direct integrations: Salesforce, HubSpot, Zoho, Pipedrive, GoHighLevel, Close
  • Zapier/Make.com: 5,000+ apps
  • Webhooks: Custom API endpoints
  • Google Sheets: Simple data capture
  • Calendar tools: Google Calendar, Calendly, Acuity, etc.

The AI extracts structured data (name, phone, qualification status, needs) and pushes it to your system in real-time with complete conversation transcript.

Can the AI book appointments automatically?

Yes, appointment booking is one of our most popular features. The AI:

  • Checks your calendar for availability in real-time
  • Presents available time slots conversationally
  • Books the appointment when customer confirms
  • Sends confirmation text with details
  • Handles rescheduling and cancellations
  • Sends reminder texts before the appointment

Works with Google Calendar, Calendly, Acuity, or direct API integration to your scheduling system.

How long does it take to build and deploy?

Basic Agent: 1-2 weeks from kickoff to live

  • Week 1: Discovery, conversation design, initial build
  • Week 2: Testing, refinement, integration, launch

Professional/Enterprise: 1-3 weeks depending on complexity

Rush deployment: Available for additional fee (can launch in 3-5 days)

After launch, we monitor closely for the first 100 conversations and make optimizations as needed.

What are the ongoing infrastructure costs?

Infrastructure costs scale with message volume:

  • SMS platform: ~$0.015 per message segment
  • AI model: ~$0.002 per conversation
  • Business phone number: $15-30/month
  • Monitoring & analytics: Included

Example costs:

  • 500 messages/month (100 conversations): ~$150/month
  • 2,000 messages/month (400 conversations): ~$300/month
  • 5,000 messages/month (1,000 conversations): ~$500/month

For comparison: A staff member costs $3,500-5,000/month and only works 8 hours/day.

Can I use my existing business phone number?

Yes and no. Technical considerations:

If you have an existing SMS-enabled number: We can port it to our SMS platform (takes 2-3 weeks for porting, but worth it for brand consistency)

If you want to keep your current number for calls: We recommend getting a new dedicated number for SMS with the AI agent. You can advertise both numbers or just the SMS number.

Best practice: New dedicated SMS number is cleanest and fastest to set up (1-2 days vs weeks for porting). You control the number and can move it if needed.

Get Your Custom SMS Agent Quote

Tell us about your business and we'll create a detailed proposal with timeline and pricing

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Ready to Build Your AI SMS Agent?

Join businesses that are responding to 100% of texts in under 10 seconds, qualifying leads instantly, and operating 24/7 with AI agents that feel completely human.

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Questions? Text us: (910) 408-3069