Introduction

The Access Route Photo Guide That Reduces Cancellations makes every delivery predictable. By coaching customers to take 6–10 photos from the street to the drop site—plus one short video—dispatch can confirm clearance, choose the right equipment, and set the right expectations. Less friction. Fewer no-shows. Happier reviews.

Safety & Permission: Ask customers to photograph only their property or public right-of-way. Avoid faces, license plates, and neighbor yards without consent.

1) Why “The Access Route Photo Guide That Reduces Cancellations” Works

• Clarity beats assumptions: Drivers see tight turns, low wires, and soft ground before rolling.
• Right rig, right first time: Choose pickup vs. mule vs. crane with confidence.
• Expectation alignment: If site prep is needed, you’ll say so—early and clearly.

2) The 10 Must-Have Angles (Street → Drop Site)

1. Street Approach (50–100 ft out): Show lane width & parked cars.
2. Driveway Entrance (straight-on): Curb cut, sidewalk, mailbox, culvert.
3. Driveway Entrance (45° left/right): Turn radius and obstructions.
4. Gate/Fence: Width with gate open; hinges/latches visible.
5. Low Wires/Branches: Include a yardstick or person for height reference.
6. Tight Turn/Corner: Full context—house corners, AC units, rock beds.
7. Ground Surface: Gravel, grass, concrete; any slopes or ruts.
8. Drop-Site Wide: Frame boundaries and clearances (shed/container footprint).
9. Drop-Site Overhead (if possible): Balcony/window shot to show obstacles.
10. Exit Path: The way the rig leaves—often overlooked.

Bonus: Add a photo with tape measure or traffic cone to show scale at narrow points.

3) The 20-Second Walkthrough Video

• Hold phone horizontal, walk from street to drop-site.
• Keep steady, narrate obstacles: “Low cable here,” “Tight turn by AC.”
• End with a slow 360° pan of the drop area.

4) Photo Specs: Resolution, Orientation, and Labels

• Resolution: 1080p+ preferred; avoid blurry or night shots.
• Orientation: Landscape for context; portrait for height checks.
• File names: 1_street.jpg, 2_driveway.jpg, … 10_exit.jpg
• Lighting: Morning/afternoon natural light; avoid harsh backlight.

5) Tools: Links, QR Cards, and Upload Flows

• Short link: brand.com/access with checklist and upload widget.
• QR card: Hand out at sale; print on invoice and appointment email.
• Upload: Accept camera roll, drag-drop, or SMS reply; allow 10 files + 1 video.
• Auto-label: Rename files on server to your 1–10 scheme for dispatch.

6) SMS/Email Scripts to Request Photos

SMS (Immediately After Booking)

Thanks for booking! To make delivery smooth, please take 10 quick photos
from the street to the drop site + a 20s video:
brand.com/access  (takes 3–4 minutes). Reply DONE when uploaded.

SMS Nudge (T-48)

Friendly reminder: access photos help us bring the right equipment.
Upload here → brand.com/access  Need examples? See the guide on that page.

Email (With Examples)

Subject: Quick photos = on-time delivery
Please snap the 10 angles in this guide so we can confirm clearance and plan the route.
Examples included. Upload link: brand.com/access

7) Dispatch Review Flow & Green/Yellow/Red Flags

Log outcome tags: access_green, needs_mule, crane_required, rescope_prep.

8) Variants: Sheds, Containers, Carports, Appliances, Pools

• Sheds: Measure pad, show power lines, fences, trees, sprinkler heads.
• Containers: Street approach for 40’ rigs, culvert strength, crane setup zone.
• Carports: Post layout spray-painted; overhead clearance; underground utilities marked.
• Appliances/Furniture: Staircases, door widths, elevator access, parking.
• Pools/Spas: Gate width, slope to backyard, crane pad, fence codes.

9) KPIs & Dashboard

Attribute savings: tag jobs with access_photos=yes/no to compare outcomes.

10) 30–60–90 Day Rollout Plan

Days 1–30 (Foundation)

1. Publish your guide at brand.com/access with photo examples.
2. Add SMS/email triggers at booking; print QR cards.
3. Train dispatch on Green/Yellow/Red review and equipment decisions.

Days 31–60 (Momentum)

1. Require photos for high-risk sizes/routes; test incentive (“$25 off with photos”).
2. Track KPIs; compare photo vs. non-photo outcomes weekly.
3. Add bilingual version if needed; record a 45s explainer video.

Days 61–90 (Scale)

1. Integrate upload into order confirmation page and CRM.
2. Launch pre-delivery bot: auto-check file count and remind if missing.
3. Quarterly refresh: new examples, seasonal hazards, and FAQs.

11) Troubleshooting & Optimization