Introduction

Review Templates That Win the Map Pack for Builders gives your crews and coordinators a clear, ethical way to ask for reviews—and get detailed, location‑rich responses clients feel proud to write. No gating, no scripts to copy, just prompts that unlock the story homeowners and facility managers already want to tell.

Compliance: Ask everyone equally, never condition perks on a positive review, avoid gating, and protect privacy (no addresses, faces only with consent). Educational content—not legal advice.

1) Why “Review Templates That Win the Map Pack for Builders” Works

• Specificity wins: Neighborhood + scope + timeline reads useful to searchers and algorithms alike.
• Freshness matters: A steady drumbeat of recent reviews keeps your profile active.
• Visual proof: Photo reviews show craftsmanship without asking people to decode jargon.

2) Map Pack Signals You Can Influence

3) Anatomy of a High‑Impact Builder Review

1. Place: City or neighborhood.
2. Scope: Project type (kitchen, addition, TI).
3. Timeline: Promised vs actual timeframe.
4. Experience: Communication, cleanliness, crew.
5. Outcome: What changed and how it feels.

Prompt, don’t script: “If helpful, mention your neighborhood and the kind of work we did.”

4) Template Library: 12 Compliant Prompts

Thanks for working with us! If you’re comfortable sharing a review, this link goes straight to Google. Helpful details: your city, the project, and what you liked most.

Hi {First} — it was a pleasure finishing your {Project}. When you have a minute, could you share a quick review? {ShortLink} (A note about your city/project helps neighbors.) STOP to opt out.

Subject: Quick favor from your builder
If we earned it, would you leave a short Google review? Mentioning your neighborhood and project helps locals find the right team. Link: {ReviewURL}

How did we do? Scan → Review. Tips: city, project type, and timeline.

Everything still running smoothly with the {Project}? If so, a quick review helps others choose confidently: {ReviewURL}

Could you share a brief note on schedule adherence, safety, and turnover quality at {Property}? Link: {ReviewURL}

If comfortable, add 1–2 photos of the finished work or a wide shot. Please avoid addresses or faces unless everyone agrees.

Know someone nearby planning a {Project}? Share this link; we’ll take great care: {LandingURL}

Built by {Brand}. Reviews help neighbors choose. Scan to read or leave one.

Thanks for meeting the inspector today. If the experience matched expectations, here’s the review link: {ReviewURL}

Would you share a note about coordination/safety working with us at {Site}? Link: {ReviewURL}

Your {Service} is complete. If we solved it, a short review mentioning your city helps others: {ReviewURL}

5) Photo Review Shot‑List (What to Capture)

6) Multilingual Prompts (EN/ES)

Could you share a quick Google review? A line about your city and project helps neighbors choose. {Link}

¿Podría dejar una reseña en Google? Mencionar su ciudad y el tipo de proyecto ayuda a sus vecinos. {Link}

7) Ask Routes: On‑Site • SMS • Email • QR

• On‑Site: Foreman thanks the client; hands QR card.
• SMS (T+0): Same‑day link with opt‑out language.
• Email (T+3): Gentle reminder with why‑it‑helps.
• Warranty (T+30): Health check + optional review link.

8) Automation Flows (T+0, T+3, T+7, T+30)

• T+0 SMS → link click tracked (utm_source=review_sms).
• T+3 email → friendly reminder; include photo prompt.
• T+7 fallback → switch channel if no click.
• T+30 warranty check → goodwill touch; optional review.

9) Reply Templates for Positive & Negative Reviews

Positive

Thanks, {Name}! We’re glad the {Project} in {Neighborhood} matched your timeline. If anything needs tweaking, call {Phone}—we’re here.

Constructive/Negative

Hi {Name}, we’re sorry about {issue}. I’ve DM’d you to make it right. Once resolved, we’ll post an update here. —{Owner}

10) GBP Setup: Products, Services, and Photos

• Add Services by project type (Kitchen Remodel, ADU, TI).
• Post monthly “Just Completed in {City}” with 4 photo grid.
• Use Albums named “{City} • {Project}” for geo relevance.

11) KPIs, UTMs & Dashboard

Tag links: utm_source=gbp&utm_medium=review_request&utm_campaign=builder_{city}. Track events: link_click, review_submitted, photo_attached.

12) 30–60–90 Day Rollout Plan

Days 1–30 (Foundation)

1. Print QR cards; train crews on the on‑site ask.
2. Wire T+0 SMS and T+3 email automations.
3. Create 6 city+project photo albums on GBP.

Days 31–60 (Momentum)

1. Measure reviews/project; coach crews weekly.
2. Start multilingual prompts where relevant.
3. Publish monthly “Just Completed” posts.

Days 61–90 (Scale)

1. Expand prompts to commercial clients.
2. Add warranty check‑ins and referral notes.
3. Quarterly audit: prompts, replies, albums.

13) Troubleshooting & Optimization