Introduction

Review Templates That Build Trust in 30 Days is a field‑tested system of asks, reminders, and responses that makes it easy for real customers to share real experiences. You’ll learn what to say, when to say it, and where—so you grow reviews fast and ethically.

Compliance: Follow each platform’s policies, respect privacy, don’t gate reviews, and never post fake content. This guide is educational—not legal advice.

1) Why “Review Templates That Build Trust in 30 Days” Works

• Moment‑matched: Asking right after delight reduces friction.
• Proof‑dense: Photos + specifics beat generic praise.
• Human replies: Fast, kind responses double down on trust.

2) Rules, Privacy & Platform Policies

• No review gating. Offer private feedback but don’t block public reviews.
• No fake or paid reviews. Disclose if any value is given per policy.
• Protect privacy: no faces/addresses/plates in photos unless permissioned.
• Respect quiet hours for SMS; include STOP/HELP; honor opt‑outs.

3) Moments to Ask: Map the Customer Journey

4) Channels That Convert: SMS, Email, QR, Receipts

• SMS: Highest completion after consent; keep asks under ~260 chars.
• Email: Add screenshots of “how to leave a review” for less tech‑savvy customers.
• QR: Cards, handouts, stickers on equipment or packaging.
• Receipts: Printed URL + short reason (“Helps neighbors choose safely”).

5) Review Ask Template Library (Copy & Paste)

SMS — Day 0 (Post‑Service)

Hi {First}, thanks for choosing {Brand}! Mind sharing a quick review so neighbors know what to expect? Photos welcome. {ShortLink} (Reply STOP to opt out)

SMS — Day 2 Reminder

Hi {First}—appreciate you trusting {Brand}. If the work looks good, a quick photo review helps a lot: {ShortLink}. Thank you! (STOP to opt out)

Email — Day 0

Subject: Could you share a quick review?
Hi {First},
We loved working with you. A short review (even one photo) helps neighbors choose safely:
{ReviewButton}
Tips: avoid faces/addresses; a wide shot is perfect. Thanks! —{Rep}, {Brand}

QR Card (Hand‑Off)

Happy with today’s service?
Scan to leave a quick review. A simple photo helps neighbors.
{QR to {ShortLink}}

In‑Store Placard

Love your new {Item}? Leave a review.
Camera → scan → 30 seconds. Thank you for supporting local!

Service Recovery (Issue Resolved)

Thanks for letting us make it right today. If it now meets your expectations, would you share a short review so others know we stand behind our work? {ShortLink}

Technician‑Named Ask

{TechName} enjoyed helping today. If we earned it, a quick review mentioning {TechName} really helps: {ShortLink}

Multi‑Language (ES)

¡Gracias por elegir {Brand}! ¿Podría dejar una reseña rápida? Una foto ayuda mucho. {ShortLink} (Responda ALTO para salir)

Marketplace Follow‑Up

Hope {Item} is working great! When you have a moment, this link goes straight to the review form: {ShortLink}. Thanks for supporting {City} small business!

B2B / Trade Partner

Appreciate the collaboration on {Project}. If you’re comfortable sharing a brief platform review, here’s the direct link: {ShortLink}. Happy to reciprocate.

6) Response Templates (Positive • Neutral • Negative)

Positive

Thank you, {Name}! We’re glad {result}. We’ve shared this with {Team/Tech}. If you need anything, we’re here.

Neutral

Thanks for the balanced feedback, {Name}. We’re reviewing your notes to improve. If you’ll DM your order #, we’ll follow up.

Negative

We’re sorry to hear this, {Name}. We want to make it right. Please contact {direct line/email} with your order # so we can help. We’ll update this thread once resolved.

7) Photo‑Review Prompts & Alt‑Text Tips

• Prompt ideas: “Before/after,” “Installed view,” “Unboxed on counter,” “At curbside/driveway after delivery.”
• Privacy: avoid faces, addresses, plates, and sensitive documents.
• Alt‑text: describe the product/service plainly; mention the result (“new unit installed, tidy lines”).

8) Industry‑Specific Snippets

9) Automation: CRM, Tags, and Reminders

• Tag customers with channel/source; store preferred language.
• Auto‑send SMS Day 0, reminder Day 2; email Day 7 with care tips.
• Webhook events: review_link_clicked, review_submitted, reply_received.

10) KPIs, UTMs & Dashboard

UTMs for links: utm_source=sms|email&utm_medium=review_ask&utm_campaign=30day_trust_{city}

11) 30–60–90 Day Rollout Plan

Days 1–30 (Foundation)

1. Enable SMS + email asks; print QR cards; brief staff on when/how to ask.
2. Launch Day 0 + Day 2 flows; set response‑time SLA.
3. Start a weekly “review spotlight” post (with permission).

Days 31–60 (Momentum)

1. Introduce photo prompts and technician‑named asks.
2. Localize templates; add multi‑language versions.
3. Begin monthly review health report to the team.

Days 61–90 (Scale)

1. Expand to partner channels (builders/landlords/referrers).
2. Automate “service recovery” asks post‑resolution.
3. Quarterly policy audit; update scripts for compliance.

12) Troubleshooting & Optimization